Privacy Policy

INFORMATION WE SHARE

We do not share your personal information (such as your name, old or new address, move date, etc.), regardless of whether or not you are a User (as defined below), with companies, organizations or individuals outside of Our Moving Concierge unless one of the following circumstances apply:

To implement our services

In order to implement any of the services (each a “Service” and collectively our “Services”) that we offer at https://www.Our Moving Concierge.com or technology “powered by Our Moving Concierge” available on third party websites (Collectively, the “Site”), we may need to share your personal information with third parties. In such situations, we may share only such personal information as is necessary to complete the requested Service. For example, if you request a consultation with a company, we will share your applicable personal information with such company so that they may contact you; or if you instruct us to send a change of address notification to a certain organization, we will share your applicable information with the selected organization so that they may process your requested address change.

With your explicit consent

We may share your personal information that you provide on the Site to certain third parties if you instruct us to share your information, or if you consent to the sharing of your personal information via opt-in.

For external processing

We may provide your personal information to our affiliates or other trusted businesses or persons to process certain services, such as filing USPS Change of Address Forms. In all such situations, the provision of information is necessary for processing a Service that you request and appropriate confidentiality and security measures are in place to protect your information.

For legal reasons

We’ll share your personal information with companies, organizations or individuals outside of Our Moving Concierge if we believe doing so is necessary to:

Meet any applicable law, regulation, legal process or enforceable governmental request.

Detect, prevent, or otherwise address fraud, security or technical issues.

For aggregate, anonymous, or reflective data

We may share aggregated, non-personally identifiable information publicly and with our partners (“Aggregate Data”). For example, we may share information publicly to show moving trends and other information about relocating consumers.

We may share anonymized data (“Anonymous Data”) about your relocation with certain partners to facilitate delivering personalized experiences throughout your move. For example, we may share information with third party intermediaries who can confirm which products and services are relevant for your new address, or the products and services to which you currently subscribe.

We may use old and new address data of a User (as defined below) to indicate the general or approximate location of a recent move (“Reflective Data”). In such situations, old and new address data are randomly obscured in order to not display the User’s actual old or new address. Thus, the data shown publicly is merely reflective of the area of the recent move.

Any User who does not want Our Moving Concierge to use his or her personal information in either Aggregate Data, Anonymous Data, or Reflective Data sets, whether such data sets are shared publicly or not, may email privacy@Our Moving Concierge.com or click here to opt-out any time.

With the business hosting Our Moving Concierge technology

Our Moving Concierge technology may be made available on third party websites. In all such situations, the Services offered are clearly marked “powered by Our Moving Concierge”. When Our Moving Concierge technology is powering websites other than Our Moving Concierge.com or a subdomain within Our Moving Concierge.com, then we may need to share your personal information with the applicable third party that owns and operates the applicable website hosting the Our Moving Concierge technology (the “Hosting Business”). If you create a User account via Our Moving Concierge technology hosted on a third party site, then Our Moving Concierge may share your personally identifiable information with the Hosting Business. In such situations, The Hosting Business will be encouraged to protect your personal information pursuant to their privacy policy.

With the business or individual that referred you to Our Moving Concierge

You may be invited to use a personalized and custom version of Our Moving Concierge by a third party with whom you have a relationship, such as a real estate brokerage firm, a mortgage company, a title insurance company, a property manager, a real estate brokerage, a moving company, etc. (each an Our Moving Concierge “Client”). If you create a User account on a version of Our Moving Concierge provided by a Client, then Our Moving Concierge may share your personally identifiable information with the Client(s) that provided your information for purposes of generating your invitation to Our Moving Concierge. In such situations, Client(s) will be encouraged to protect your personal information pursuant to their privacy policy.

With third parties with which you have a pre-existing relationship in order to streamline your moving process

We may use Partner-Provided Information (defined below) and other information we collect about you to notify our Qualified Partners (defined below) that you are moving. We do not share any of your personally identifiable information with these Qualified Partners. If you prefer that we do not notify Qualified Partners that you are moving, please email privacy@Our Moving Concierge.com to opt-out.

A “Qualified Partner” is an Our Moving Concierge partner that would, pursuant to the Privacy Act of 1974, 5 U.S.C. § 552a, be eligible to receive data about you from the federal government NCOALINK database if your applicable relocation data was included in the NCOALINK database. Broadly, Qualified Partners are companies that already have at least some of your personally identifiable information, including your current address, indicating that you are an existing customer, member or client of the Qualified Partner. Qualified Partners agree not to share any information that we provide, such as a notification of an impending move, with other third parties.

If your information is publicly available

We may provide your personally identifiable information to other parties if your information is or becomes publicly available from a source other than Our Moving Concierge.

With third parties in connection with certain corporate transactions

If we sell all or part of our business, make a transfer of assets, or are otherwise involved in a change of control transaction, or in the unlikely event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction.

With third parties in connection with your qualified opportunities during your move

We may transfer information from or about you to one or more third parties in connection with our efforts to help you seamlessly purchase or transfer insurance products, to enable you to receive and claim special promotions from cooperative businesses in your neighborhood, and/or to enable companies and Our Moving Concierge to include you in anonymized audience segments to surface relevant content to you (you may opt out of such audience segments with the DAA here).

You may revoke consent for our use of data pursuant to our privacy policy at any time by emailing privacy@Our Moving Concierge.com or by clicking here.

INFORMATION WE COLLECT

We collect certain information from all visitors to our site, regardless of whether they sign up for an Our Moving Concierge user account or order one of our Services. Beyond this baseline level of collected information, we collect and store additional information from visitors who sign up for an Our Moving Concierge user account (“Users”). We also collect certain information about you from our Partners (“Partner-Provided Information”).

INFORMATION WE COLLECT FROM PARTNERS

The information that we collect from our Partners may include your first and last name, email address, your old and/or new postal address, your phone number, certain dates related to your relocation process (such as the date of your lease signing or closing).

INFORMATION WE COLLECT FROM ALL VISITORS

We collect from all visitors certain information about the type of computer, operating system, and Internet browser that the visitor is using to access our site as well as the visitors’ IP address (or that of their Internet service provider). We also place a cookie in visitors’ browsers during their visit to the site in order to maintain their session during that visit, but this cookie disappears when the session ends or the browser is closed. We also store your engagement behavior, such as buttons or links you click on the Site or information you type or enter into forms on the Site.

INFORMATION FROM MULTIPLE SOURCES

We may collect information about you from more than one source. We may have privacy obligations and restrictions beyond this Privacy Policy that apply to the use of your personal information, such as contractual obligations to our Clients. Contractual obligations owed to a Client are only applicable for information that we have not previously received from another source. In addition, when we receive information about you from a Client, we may use that information to append or correct information about you that we previously received from other sources.

SECURITY

Our Moving Concierge is committed to protecting the information of our Users, which is why we have chosen to protect all User information using Nexcess Web Services cloud-based computing and data storage infrastructure. You may read more about how Nexcess Web Services incorporates best practices regarding data security at this link: https://www.nexcess.net/policies/

CHILDREN

This web site is not intended or designed to attract children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

QUESTIONS

One Call Install L.L.C.  is located at 828 West Ave, Suite A, Jenkintown, PA 19046 Any questions about the information we collect or share may be emailed to help@OurMovingConcierge.com.